LES CLARK
PRESIDENT AND CEO
For more than forty years Les Clark has been involved in the world of Audio Visual. What began as summer employment servicing jukeboxes and pinball machines became a full-time career, after attending DeVry Tech in Toronto and SAIT in Calgary. In 1967, when film was still king, Les began his AV apprenticeship in Calgary.
When Vancouver beckoned he continued to hone his Audio Visual skills, until in 1981, he opened Clark’s Audio Visual Services Ltd. A company that is renowned for exceptional personal service. Les Clark is in the AV business for the long-haul.
“When you begin your working life servicing juke-boxes, you soon learn to play the songs the customer wants to hear.” – Les Clark
MARK HAPPENEY
GENERAL MANAGER
Mark started with Clark’s in 1995. His first position was onsite AV manager for the Fairmont Hotel Vancouver. In this position he gained a wealth of experience in both the technical aspects of the business as well as customer service. In 1999 he was promoted to Special Events Manager in charge of conferences and staging events. He remained in this role for 4 years, meeting and working closely with a variety of conference planning, companies, private organizations, and production companies.
In 2004 Mark was promoted to General Manager and has held this position ever since.
“The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton
JAMES DOWNEY
ASSISTANT MANAGER
James joined Clark’s in 2002 with a long list of responsibilities that encompasses accounts receivable and payable, credit management and client relations.
As an integral part of the company, he now fills the role of Assistant Manager, working closely with our staff and clients in all areas of service and support.
“Being on par in terms of price and quality only gets you into the game. Service wins the game.” – Tony Allesandra
ANTHONY VADE
TECHNICAL MANAGER
Clark’s AV’s Australian import, Anthony, has in a very short time developed a reputation for a no nonsense approach to technical production management. With over 15 years experience in the live events and media industry, Anthony has a wealth of experience that can assist Clark’s AV clients get the most out of their events.
Having spearheaded many innovative and unique event design concepts both in North America and Australia. Anthony can recommend designs and equipment that can make your event stand out from the rest.
“Evolution is not mandatory, survival is optional.” – Albert Einstein
CHRIS LANGFORD
OPERATIONS MANAGER
Chris started at Clark’s in 2003 as a general audio visual technician, where quickly learned the basics of working in Audio Visual. In 2004 he was promoted to Audio Visual Service Manager at the Marriott Pinnacle Hotel, a position that emphasised the importance of customer service.
In 2011 Chris was appointed as Operations Manager at Clark’s, overseeing all of our day to day operations and labour requirements.
Chris enjoys customizing and riding motorcycles, skateboarding and music.
“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.” – John Russell
MICHELLE LAM
ADMINISTRATIVE ASSISTANT
Michelle joined the Clark’s Audio Visual team in 2010 with a Diploma of Technology in Marketing Management from BCIT. Her friendly persona and professional manner are important assets to both Clark’s and our clients.
Michelle’s responsibilities in the office include managing incoming and outgoing client communication, preparing quotations and invoicing, general administrative duties, and greeting all guests with a smile. As Michelle continues to grow in this position, achieving her Bachelors in Business Administration will be accomplished in the near future.
“Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney
EDDY SIMS
HOTEL AV SERVICES MANAGER
Eddy was hired in 1987 for quality control and is Clark’s longest standing employee, aside from Les. Within a few months of being hired Eddy began working as a general technician and was promoted to Hotel technician in 1993 for the Coast Plaza Hotel and Suites. Eddy still holds that same position at the Coast Plaza Hotel and Suites and is responsible for the day to day operations of audio visual services.
Eddy enjoys dining out, good food, good wine, good friends and travelling.
“Whether you think you can or whether you think you can’t, you’re right!” – Henry Ford
JERRY RABEY
HOTEL AV SERVICES MANAGER
Jerry began working for Clark’s in 2010 but has many years of experience working within the audio visual industry. He has had the opportunity to be involved in both Hospitality and Corporate Audio Visual integration. Both sectors have provided him with the training and tools to ensure that every event or project is a success.
Jerry also enjoys swimming, reading and travel.
“The trick is in what one emphasizes. We either make ourselves miserable, or we make ourselves strong. The amount of work is the same.” – Carlos Castaneda
CAM BENSON
HOTEL AV SERVICES MANAGER
Cam started working for Clark’s as a freelance technician in 2009. After being recognized for his AV knowledge, work ethic and experience, Cam was hired for the position of Audio Visual Services Manager for the Coast Coal Harbour Hotel. His past experience and training includes being a High Honours PAVI Graduate, working with Live Venue Sound and Recording as well as Studio Recording.
Cam is interested in all things music, skateboarding and coffee.
“Before you criticise someone, you should walk a mile in their shoes. That way, when you criticise them, you’re a mile away and have their shoes.” – anon
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