Privacy Policy

Clark’s Audio Visual recognizes the importance of protecting your personal information that we collect from you through our web site or you provide to us.

We believe it is important for you to know what personally identifiable information is collected from you, how information may be used and with whom it may be shared.

Please read this Privacy Policy carefully to understand our policies and practices to safeguarding your personal information, and what choices are available to you regarding the use of your data and the security procedures in place to protect the misuse of your information.

Information Collection, Use and Sharing

We may ask you to provide individually identifiable personal information which may include without limitation, company name, business title, contact name, email address, mailing address, and phone number.

If you choose to subscribe to our mailing list, we may ask you to provide information such as name, email, company name. We may use your subscription information for internal purposes such as making improvements to our website and analytics.

We may ask you to complete optional surveys and evaluations about the service and experience that you have received. These surveys might request personally identifiable information, such as your name and email address, so that we can follow up with you. Most information you provide in such forms is optional. We use such surveys and evaluations as opportunity to serve you better and to make sure we meet your expectations.

We may use e-mail reply mechanisms through which you may submit your subscription, surveys, questions or comments.  

You may choose to provide us supplementary information about a specific event, such as event’s name, location, date, or other relevant information, by filling in forms on our website or by corresponding with us by telephone or e-mail.

The individually identifiable personal information is used to fulfill your request for information, products and services, and respond to your inquiries. We also generally use your personal information for the purposes of managing, administering your accounts and our internal operations. 

Unless you ask us not to, we may contact you via email or telephone in the future to communicate offers and promotions, products and services, which may be of interest to you.

We will not sell or rent this information to anyone. We will not share your information with any third party outside of your organization, other than as necessary to fulfill your request, e.g. to ship an order.

Withdraw your consent or change your personal information

You may opt of changing/correcting/deleting any data we have about you or express any concern you have about our use of your data, at any time, by contacting our Customer Service at 1.604.877.8558 or Toll Free: 1.800.667.1819.

If at any time you would like to unsubscribe from marketing and/or service email communications from Clark’s Audio Visual please email info @ clarksav.com with your request. You may also click the unsubscribe link provided in the footer of all non-essential communication from Clark’s Audio Visual.

You may choose not to provide some of your personally identifiable information to us or may withdrawal the consent, but this may have some implications of such withdrawal from providing our services to you, or limit our ability to provide you the level of service you would expect from us.

We encourage you to contact us with any questions or concerns you have about your privacy or this privacy policy. If you have concerns, you may contact us at info @ clarksav.com or as follows:

Clark’s Audio Visual
1615 Venables Street
Vancouver, BC
Canada V5L 2H1

Security of Collected Information

Clark’s Audio Visual has put in place reasonable physical, electronic, and managerial measures to protect the information we collect from loss, unauthorized access, disclosure, use, or modification.

We take precautions to protect your information. Only employees who are responsible for responding to request from you or need the information to perform a specific function or job (e.g.: billing or customer service) are granted access to personally identifiable information. The computers/servers and software in which we store personally identifiable information are kept in a secure environment.

By submitting personally identifiable information via Clark’s Audio Visual Web site, you consent to such disclosures in accordance with this Privacy Policy. 

Clark’s Audio Visual is always working to offer new products and services to clients and may from time to time need to update this Privacy Policy. If there is any change, we will notify users through messaging. Please read this privacy policy carefully and check back periodically for updates.